List of active policies
| Name | Type | User consent |
|---|---|---|
| User Agreement | Third parties policy | All users |
| Clarification Text | Third parties policy | All users |
| Open Consent Text | Third parties policy | All users |
| Commercial Communication Authorisation | Other policy | All users |
| Mesafeli Satış Sözleşmesi | Other policy | Authenticated users |
Summary
Full policy
Summary
Full policy
This Information Text regarding the collection, processing and transfer of your personal data by Waytogo Software and Consulting Services Inc. (hereinafter referred to as "Waytogo"), established at Teknopark Istanbul, Sanayi Mah. Teknopark Boulevard, No: 1 / 4C Interior Door No: Z08 Pendik Istanbul, aims to inform you about the following matters:
Which personal data are collected and processed by Waytogo,
For what purpose Waytogo collects and processes your personal data,
With whom Waytogo shares your personal data,
Whether your personal data is transferred outside of Turkey,
How Waytogo stores and protects your data,
The scope of your rights regarding your personal data.
Within the purposes of this Information Text,
"Personal Data" refers to information about an identified or identifiable individual, and
"Processing" refers to operations such as collection, withdrawal of permission, access, use, sharing, storage and destruction related to Personal Data.
Processed Personal Data, Purpose of Processing and Data Processor
Your personal data specified in this Information Text are processed based on the legal compliance reasons stated in Article 5/2 of the Personal Data Protection Law (PDPL).
Waytogo processes your personal data in the table below for the specified purposes, through the specified units and limited to the specified periods.
Your personal data specified below will be processed for compliance with the relevant legislation, primarily the Turkish Code of Obligations and the Income Tax Law, and within the scope of the service contract for the fulfillment of Waytogo's legal obligations, for the necessary establishment and performance of the contract, and for Waytogo to establish, use or protect a right. The processing of this data is carried out in accordance with clauses (a), (c), (ç) and (e) of Article 5/2 of the PDPL and is not subject to your explicit consent. In this respect, we inform you that you do not have the right to request the deletion of your personal data until the end of the retention periods required by the business and the law.
Data Processor
Personal Data
Processing Purpose
Storage Period
Business Development Team
Name, Surname
For the purpose of complying with the relevant legislation and fulfilling legal obligations within the scope of the service contract
It is stored until the end of the 10 (ten) year storage period from the date the service relationship ends.
Business Development Team
Phone number, E-mail address
For the purpose of complying with the relevant legislation and fulfilling legal obligations within the scope of the service contract and for communication in emergency situations
It is stored until the end of the 10 (ten) year storage period from the date the service relationship ends.
Business Development Team
IP Information
For the purpose of complying with the relevant legislation and fulfilling legal obligations within the scope of the service contract
It is stored until the end of the 10 (ten) year storage period from the date the service relationship ends.
Business Development Team
Device ID Information
For the purpose of complying with the relevant legislation and fulfilling legal obligations within the scope of the service contract
It is stored until the end of the 10 (ten) year storage period from the date the service relationship ends.
Business Development Team
Case file (Identity information, address information)
Legal proceedings and measures taken for the follow-up of lawsuit and enforcement files that will be created in case one of the parties resorts to legal remedies against the other in case of a dispute, for uncollected product prices and for the follow-up of unlicensed software usage
Ten (10) years from the end of the judicial proceedings
Business Development Team
Case file (Subject of dispute and all kinds of information and documents related to it)
Legal proceedings and measures taken for the follow-up of lawsuit and enforcement files that will be created in case one of the parties resorts to legal remedies against the other in case of a dispute, for uncollected product prices and for the follow-up of unlicensed software usage
Ten (10) years from the end of the judicial proceedings
Collection of Personal Data for the development of the products and services offered, for the provision of new products and services in line with customer satisfaction and needs, and for other commercial purposes.
Data Processor
Personal Data
Processing Purpose
Storage Period
Business Development Team
E-mail address
For the development of the service provided, for the provision of new services in line with customer satisfaction and needs, and for marketing purposes
Throughout the service period
Software Team
IP Information
For the development of the service provided, for the provision of new services in line with customer satisfaction and needs, and for marketing purposes
Throughout the service period
Software Team
Device ID Information
For the development of the service provided, for the provision of new services in line with customer satisfaction and needs, and for marketing purposes
Throughout the service period
The processing of personal data contained herein for the above-mentioned purposes is based on Article 5/1 of the Personal Data Protection Law.
Waytogo may analyze your personal data mentioned above through automatic systems within the scope of your explicit consent and may draw conclusions regarding this data.
Collection of special categories of personal data for the purpose of providing professional coaching services.
Data Processor
Personal Data
Processing Purpose
Storage Period
Business Development Team
Personal information (personality profile, education, expectations from coaching, etc.)
For the purpose of matching clients with suitable coaches
Throughout the service period
Your Personal Data mentioned above is processed based on your explicit consent only within this scope and for the purpose of enabling Waytogo to direct you to the most suitable professional coach by considering your needs.
The processing of personal data contained herein for the above-mentioned purposes is based on Article 6/2 of the Personal Data Protection Law.
Waytogo asks questions on the platform about the subject you want to receive service on, your personality profile, your education, your expectations from professional coaching in order to determine the professional coaching service you need and to direct you to the most suitable professional coach. The answers you give to these questions will be processed only by the professional coach you receive service from and/or Waytogo within the scope of your direct explicit consent. Your Special Categories of Personal Data will not be shared with third parties under any circumstances, except for the professional coach you are matched with.
You have the right to withdraw your consent at any time, without giving any reason, regarding the processing of your personal data by Waytogo and/or its suppliers for these purposes based on your explicit consent. After communicating your declaration to withdraw your consent to Waytogo, Waytogo and/or its suppliers will immediately cease processing your data for this purpose.
Your withdrawal of consent will not affect the lawfulness of processing based on your consent before its withdrawal. Waytogo will continue to retain the information provided before the withdrawal of your consent as long as the applicable law permits or requires.
Method of Collecting Personal Data
The personal data listed here are collected directly from the data subject through the relevant team specified in the "Data Processor" column in the tables.
Storage Period
Your personal data will be stored for the period specified under the "Storage Period" heading in the table above. Your Personal Data will be deleted or destroyed in the first disposal period at the end of this period.
Transfer or Disclosure to Third Parties
Waytogo may transfer or disclose your personal data specified above without your consent if it is necessary to comply with obligations arising from the law and/or to fulfill its responsibilities under the service contract and/or to fulfill its legal obligation
to third parties required by the business and/or from which it receives services, such as relevant units within Waytogo, primarily technical support teams, banks, audit firms, lawyers, law offices and financial advisors, suppliers, especially professional coaches from whom service is received, limited to the service received for the fulfillment of obligations and proportional to this purpose, and
to law enforcement units, public institutions, relevant ministries and directorates; to public institutions and legal entities, including the Social Security Institution, appointed in accordance with labor law and social security laws, and other public institutions authorized by law
may transfer or disclose.
Data transfer within Turkey will be limited to the cases where it is required by law pursuant to PDPL 5/2 (a), necessary for the establishment and/or performance of a contract pursuant to (c), fulfillment of a legal obligation pursuant to (ç), and necessary for the establishment, exercise or protection of a right pursuant to (e), based on PDPL 8/2(a).
Information about third parties and/or categories of third parties to whom your data is disclosed in Turkey is always available for your information and review.
Your personal data is transferred to our bank or payment institution business partners and relevant service providers for the purpose of making payments. If you want to save your credit card to Waytogo, your card information will be transferred to our business partner Iyzico, which is a payment and card storage company, and will be stored securely based on the explicit consent you provide here.
The data controller for the personal data you transmit in communication with service providers is the relevant service providers, and similarly, the transactions you make through channels outside of Waytogo during the service provision process (for example, payment transactions) and records related to the provision of the service are again part of the legal relationship between the service provider and the service recipient, therefore Waytogo does not act as a data controller regarding the data processed and stored in this context.
Your Rights
As a data subject, in accordance with the applicable legislation, you have the right to (a) request information about whether your personal data is being processed and how it is processed (Art. 11/(a), (b)), (b) learn the purpose of processing and whether it is used in accordance with its purpose (Art. 11/c), (c) know the third parties to whom it is transferred (Art. 11/ç), (d) request correction (Art. 11/d), (e) request the deletion of your personal data if the reasons requiring its processing no longer exist (Art. 7, Art. 11/e), (f) request notification of the relevant operations to third parties to whom your personal data has been transferred in case of correction and deletion (Art. 11/f), (g) object to the results obtained as a result of analysis (Art. 11/g),heartrequest the restriction of processing (Art. 7), (ı) request compensation for damages in case of damage due to unlawful processing (Art. 11/ğ).
Your rights mentioned above are limited by law and can probably be provided by us only under certain conditions. (Please review especially Articles 10 and 13 of the PDPL).
You can submit these requests listed above to the e-mail address info@waytogo.live. Waytogo will finalize your request as soon as possible and at the latest within 30 (thirty) days from the receipt of the relevant documents.
Data Controller: Waytogo Software and Consulting Services Inc.
Central Registration System No: 0800120542900001
Address: Teknopark Istanbul, Sanayi Mah. Teknopark Boulevard, No: 1 / 4C Interior Door No: Z08 Pendik Istanbul
E-Mail: info@waytogo.live
you can contact.
Upon your request, Waytogo can always update your personal data and also the information text. You can always access the current information text at www.waytogo.live.
Right to Complain to the Personal Data Protection Board
To exercise your right to complain to the Board (PDPL Article 13, 14, 15)
Board: Personal Data Protection Board
Address: Nasuh Akar Mah. Ziyabey Cad. 1407. Sok. No: 4 06520 Balgat-Çankaya/ Ankara,
Phone: +90 312 216 5000
Website: Please contact via http://www.kvkk.gov.tr/.
You can access our Privacy Policy and Cookie Policy at www.waytogo.live.
Summary
Full policy
CONSENT FORM FOR THE PROCESSING OF SPECIAL CATEGORIES OF PERSONAL DATA
I have read the Information Text before establishing a service relationship with Waytogo Software and Consulting Services Inc. ("Waytogo"), established at Teknopark Istanbul, Sanayi Mah. Teknopark Boulevard, No: 1 / 4C Interior Door No: Z08 Pendik Istanbul, and before giving explicit consent. The Information Text aims to inform you about which personal data we collect, who has access to this personal data, for what purposes this personal data will be used, and your additional rights and obligations regarding our service relationship.
With the Information Text, I have been informed that
- Waytogo is the data controller,
- my explicit consent given here is based on Article 6/2 of the Personal Data Protection Law,
- I have been informed that my data specified here will be processed only for the purpose of matching me with the most suitable professional coach I need and for the development of the artificial intelligence-supported system designed for me to receive a more effective service, and will be limited and proportional to this purpose.
- In this context, I accept that my personal data may be processed for the purpose of developing and improving the system by analyzing it, and may be reported by being anonymized within the scope of project number 7240849 titled "Development of Artificial Intelligence Supported Auto-Supervision System in the Coaching Sector" supported by TUBITAK in the 1507 Program 2024-2 Call.
- I have been informed that my data specified here will be processed only for the purpose of matching me with the most suitable professional coach I need and for the development of the artificial intelligence-supported system designed for me to receive a more effective service, and will be limited and proportional to this purpose.
In this framework, for Waytogo to direct me to the professional coach most suitable for my needs and for me to receive this service in an online environment
- the subject I want to receive coaching on,
- my age,
- my educational status,
- my expectations from professional coaching,
- my personality profile,
- my feedback about coaching sessions
I give explicit consent to the processing by Waytogo of the answers to the questions directed on the online platform regarding the matters and to their sharing with the professional coach I am matched with.
Right to Withdraw
- You have the right to withdraw your consent (explicit consent) at any time. For this purpose, you can always contact Waytogo at info@waytogo.live.
- If I withdraw my explicit consent, it will not affect the legality of the processing carried out based on my consent before this,
- My data processed within the scope of my consent will continue to be stored during the storage period specified in the Information Text,
- I have been informed about these matters. (PDPL Art.7)
I give explicit consent to the processing of my data clearly specified in the explicit consent text, limited to the purposes specified here.
You can access the Information Text and cookie policy at www.waytogo.live.
CONSENT FORM FOR THE PROCESSING OF PERSONAL DATA FOR ADVERTISING AND MARKETING PURPOSES
I have read the Information Text before giving explicit consent regarding permission for commercial communication for advertising and marketing purposes to Waytogo Software and Consulting Services Inc. ("Waytogo"), established at Teknopark Istanbul, Sanayi Mah. Teknopark Boulevard, No: 1 / 4C Interior Door No: Z08 Pendik Istanbul. The Information Text aims to inform you about which personal data we collect, who has access to this personal data, for what purposes this personal data will be used, and your additional rights and obligations regarding our service relationship.
With the Information Text, I have been informed that
- Waytogo is the data controller,
- my explicit consent given here relates to commercial communication for advertising and marketing purposes,
- my explicit consent is based on Article 5/1 of the Personal Data Protection Law,
- within the framework of this consent, Waytogo may send me commercial e-mail messages,
- Additionally, within the scope of project number 7240849 titled "Development of Artificial Intelligence Supported Auto-Supervision System in the Coaching Sector" supported by TUBITAK in the 1507 Program 2024-2 Call, my anonymized data may be used in the system for development and testing purposes, and these processes will be conducted in full compliance with confidentiality principles
I have been informed about this matter.
In this framework, for Waytogo to develop products and services offered by Waytogo, to offer new products and services in line with customer satisfaction and needs, and for advertising and marketing, commercial communication purposes
- E-Mail Address
- IP Information
- Device ID Information
I give explicit consent to the processing of my personal data related to and to sharing it with the suppliers from which it receives services for this purpose.
Waytogo may analyze your personal data mentioned above through automatic systems within the scope of your explicit consent and may draw conclusions regarding this data.
Right to Withdraw Your Consent
- You have the right to withdraw the consent you have provided to Waytogo for the processing of the personal data specified above at any time without providing any valid reason. For this purpose, you can always contact Waytogo at info@waytogo.live.
- Any withdrawal will not affect the legality of the processing carried out based on your consent before this withdrawal. Waytogo will continue to retain the personal data you provided before the withdrawal of your consent as long as the applicable law permits or requires. (PDPL Art.7)
- Waytogo will immediately stop processing your personal data specified above for the purposes mentioned above after you close your account or request us to stop processing your personal data.
I give explicit consent to the processing of my personal data specified in the explicit consent form for advertising, marketing and commercial communication purposes and to sharing it with Waytogo suppliers for this purpose.
You can access the Information Text and cookie policy at www.waytogo.live.
Summary
Full policy
As of this date, I have shared my personal data with Waytogo Software and Consulting Services Inc. ("Company").
This consent letter, within the scope of Law No. 6563 on the Regulation of Electronic Commerce, includes my explicit consent for:
- being informed about all kinds of purchasing transactions and applications and contractual/legal matters,
- commercial electronic messages and other messages to be sent to me by the Company in accordance with the relevant laws for the announcement, promotion and advertising of various products/services and general/special opportunities,
- my contact address information (name, mobile phone, email address) that I share with the Company being obtained for these purposes,
- with necessary measures taken to protect their confidentiality and in accordance with the legal principles regarding their processing,
- to be recorded, stored, used, updated, classified, transferred-shared in physical/electronic environments within/outside the country within the period to be foreseen not exceeding the legal maximum period by the third parties (domestic/foreign) to be determined by the above-mentioned and their partners, business partners, suppliers, service providers, successors and social media and online advertising network businesses,
- and to be processed in other ways specified in the laws by being provided through automatic/non-automatic methods,
- that I can change my communication preferences at any time or stop the communication by performing the operation (rejection) specified in the SMS/e-mail messages sent to me without showing any reason (communications that are possible/necessary by law will continue in any case),
- and having been informed/informed about all other relevant matters with the explanations herein and/or my contract, and reserving all my permissions-rights regarding all kinds of personal data in the contract, including my contact information;
for the processing of my personal data by the Company in accordance with the laws for various information, promotion, advertising, discount, campaign, sales and marketing purposes related to all kinds of products and services, likewise, for additional service information, transactions and applications, and for sending commercial electronic messages and other messages to me via SMS/short message, automatic calling, telephone calling, social media and online advertising networks, e-mail/mail and other electronic communication tools-channels.
Summary
Full policy
DISTANCE SALES CONTRACT - EN
ARTICLE 1 – PARTIES
1.1. INTERMEDIARY SERVICE PROVIDER
- Title: Waytogo Software and Consulting Services Inc.
- Address: SANAYI MAH. TEKNOPARK BLVD. NO: 1 /4C INTERIOR DOOR NO: Z08 PENDIK/ ISTANBUL
- Email: info@waytogo.live
- Website: https://www.waytogo.live/
1.2. BUYER
- Name Surname / Title:
- Turkish ID Number:
- Tax Office:
- Tax Number:
- Address:
- Phone Number:
- Email:
1.3. SELLER
- Name Surname / Title:
- Turkish ID Number:
- Tax Office:
- Tax Number:
- Address:
- Phone Number:
- Email:
In this Distance Sales Contract ("Contract"), the Intermediary Service Provider, Seller and Buyer shall hereinafter be referred to individually as "PARTY" and collectively as "PARTIES".
ARTICLE 2 – SUBJECT OF THE CONTRACT
2.1 The subject of this Contract is to determine the rights and obligations of the Parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation published in the Official Gazette dated November 27, 2014 and numbered 29188, regarding the Buyer's purchase of online education or online professional coaching consulting services ("Service") to be provided by the Seller through the Intermediary Service Provider's platform ("Platform").
2.2 The Pre-Information Form and User Agreement are integral parts of this Contract.
ARTICLE 3 – OBLIGATIONS OF THE PARTIES
3.1. The Buyer accepts, declares and undertakes that they have purchased the Service with knowledge of the characteristics of the Service, the fee to be paid for the Service, the payment method, and the right of withdrawal according to the provisions of this Contract.
3.2. The Buyer will pay the Seller a consulting service fee ("Service Fee") for the Service purchased. The Buyer and Seller accept that the Payment will be collected by the Intermediary Service Provider for payment to the Seller.
3.3. The Seller accepts, declares and undertakes that the Intermediary Service Provider is exclusively authorized to collect payments to be made by the Buyer regarding sales through the Platform, and that the relevant payment will be collected by the Intermediary Service Provider on behalf of the Seller. The Buyer will have fulfilled the payment obligation by making the payment to the Intermediary Service Provider for the Services.
3.4. This Contract is deemed concluded and enters into force at the moment the Buyer pays the Service Fee. When the Buyer makes the Payment, they will be deemed to have accepted all the terms of this Contract.
3.5. The Buyer accepts, declares and undertakes that they have read all the conditions and explanations written in the Pre-Information Form and User Agreement, which are integral parts of this Contract, and that they have received, examined and accepted all the sales conditions, the use of the right of withdrawal and all other preliminary information accurately and completely.
3.6. The Buyer and Seller accept, declare and undertake that the Platform has the status of an intermediary service provider mediating the establishment of distance contracts within the scope of the Consumer Protection Law and the Law on the Regulation of Electronic Commerce, and that it is not obliged and responsible for controlling the content provided by the Seller and Buyer and investigating whether there is an illegal activity or situation related to this content or the Service subject to the content.
3.7. The Seller accepts, declares and undertakes that all responsibility arising from the provision of the Service under this contract belongs to the Seller. In case the Buyer suffers any damage in relation to the Service, the Parties accept, declare and undertake that the Intermediary Service Provider has no responsibility.
ARTICLE 4 – SERVICE FEE AND PAYMENT METHOD
4.1. The Buyer will pay the session package fee purchased through the Platform as the Service Fee ("Payment"). Payment will be made by the Buyer to the bank account of the Intermediary Service Provider by credit card or debit card in cash or by bank transfer/EFT.
4.2. If for any reason the Service fee is not paid at all or is underpaid by the Buyer, or if the payment made is canceled in the bank records, the Seller will not be obliged to perform the Service.
4.3. In case the Service purchased through the Platform is not performed by the Seller, the Buyer will be able to receive the Service from another consultant.
4.4. For credit card payments, the refund will be made as a one-time refund to the Buyer's credit card.
ARTICLE 5 – RIGHT OF WITHDRAWAL
5.1. Since the Platform services provided by the Intermediary Service Provider to the Buyer under this Contract constitute a service relationship between the Buyer and the Intermediary Service Provider, the right of withdrawal period starts on the day the Contract is established in accordance with the Regulation. The Buyer has the right to withdraw from the Contract within 14 (fourteen) days ("Withdrawal Period") from the establishment of this Contract without giving any reason and without paying any penalty.
5.2. With the expiration of the Withdrawal Period, the Buyer loses the right to withdraw without reason and without penalty with respect to unused sessions. However, if the Buyer wishes to terminate this Contract and requests it within three (3) months ("Termination Period") from the date of establishment of the Contract, the undiscounted session fees of the used sessions will be deducted from the total Service Fee and refunded to the Buyer. With the expiration of the Termination Period, the Buyer will not be able to request any refund, including the Service Fee.
5.3. However, since the right of withdrawal cannot be exercised in Services that have begun to be performed with the Buyer's approval from the moment the Contract is established (even if the Withdrawal Period or Termination Period has not expired) and in Services that are instantly performed in the electronic environment, the Buyer has no right of withdrawal with respect to sessions that have been used.
5.4. The Seller or Intermediary Service Provider is obliged to prove that the consumer has been informed about the right of withdrawal. If the Buyer is not properly informed about the right of withdrawal, they can exercise the right of withdrawal within one (1) year from the date the right of withdrawal period ends.
5.5. In order for the Buyer to exercise the right of withdrawal, the notification containing the intention to withdraw must be directed to the Intermediary Service Provider in writing before the right of withdrawal period expires. In case the right of withdrawal is offered to the Buyer through the Intermediary Service Provider, the Intermediary Service Provider will immediately forward to the Seller the confirmation information that the withdrawal requests submitted by the Buyer have reached them.
ARTICLE 6 – APPOINTMENT CHANGES
6.1. The Buyer can request an appointment through the Intermediary Service Provider and make an appointment with any expert on the desired day and time. When the Buyer creates an appointment in this way, if they will not be able to attend the meeting on the agreed day and time, they can cancel the appointment and open it or change it with another suitable appointment by providing information up to 24 (twenty-four) hours before the appointment time.
6.2. The Buyer has the right to cancel the session consecutively and at most twice (2) within a session package. A Buyer who cancels a session twice (2) will not be able to cancel a session again from the same account, and if they do not attend the session at the appointment time, they cannot request a refund and the relevant session is deemed used.
cannot request a refund and the relevant session is deemed used.
6.3. If there is less than 24 (twenty-four) hours left until the appointment time or if the Buyer has created an appointment that will take place within 24 (twenty-four) hours, they cannot open the appointment and cannot make any appointment changes. For appointments canceled by the Buyer when there is less than 24 (twenty-four) hours left, refunds cannot be requested except for proven emergency situations such as accidents, serious illness, death, natural disasters, etc.
6.4. If the appointment is canceled by the Seller, the Buyer can make an appointment with a new consultant or request a refund according to the refund conditions specified in Articles 5.1. and 5.2.
ARTICLE 7 – TERM OF THE CONTRACT
7.1. This Contract will remain in force for one (1) year from the date of its conclusion, and at the end of the 1 (one) year period, the Contract will automatically terminate.
7.2. After the Contract ends, the Buyer will not be able to request Services from the Seller or Intermediary Service Provider and cannot request a refund for unused sessions. In this case, the Buyer may be charged for the intermediary services provided by the Intermediary Service Provider and for the use of the Platform. However, for the avoidance of doubt, no additional fee will be requested in addition to the fee paid by the Buyer while purchasing the session.
ARTICLE 8 – APPLICABLE LAW AND COMPETENT COURT
8.1. The Buyer can make their applications regarding complaints and objections to the Consumer Arbitration Committee within the monetary limits regularly determined by the Ministry of Trade of the Republic of Turkey, or to the Consumer Court and Enforcement Directorates in cases exceeding these values, at the place where their residence is located or where the consumer transaction is made.
This Distance Sales Contract and Pre-Information Form have been read and accepted by the Buyer in electronic form.